PayPal Here Review - Jun 2024

Shlomi Lavi

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What is PayPal Here?

PayPal Here is a versatile software product that allows businesses and individuals to accept payments in person using a mobile device. Launched in 2012 by the reputable company PayPal, this software has gained popularity for its ease of use and secure payment processing capabilities.

The software comes with a range of features that make it a valuable tool for businesses, including the ability to accept credit card payments, generate invoices, track cash payments, and manage inventory. Additionally, PayPal Here offers real-time sales reporting, customizable receipts, and the ability to accept payments even when offline.

Users have praised the software for its intuitive user interface, which makes it easy to navigate and complete transactions quickly. PayPal Here has received positive online sentiment from users, who appreciate its reliability and the convenience it offers for accepting payments on the go.

PayPal Here meets industry standards and certifications for payment processing, ensuring that user data is protected and transactions are secure. The software also incorporates robust security measures, such as end-to-end encryption and fraud protection, to safeguard sensitive information.

While PayPal Here does not feature AI capabilities, it is a cloud-based software solution, which means that users can access their account and process payments from anywhere with an internet connection. The software is quick and easy to implement, with businesses able to start accepting payments within minutes of signing up for an account.

Who is it best for?

PayPal Here Retail & POS software is ideal for small to medium-sized businesses in the retail industry. Small businesses such as boutique stores, food trucks, and craft vendors can benefit from the convenience and affordability of this software. Medium-sized businesses like local chains or specialty shops can also find value in its features.

Specific industries that can leverage PayPal Here include retail stores, restaurants, cafes, and pop-up shops. These businesses can easily accept various forms of payment, including credit cards and mobile payments, making transactions seamless for both the business and the customer.

Additionally, PayPal Here is suitable for businesses that require a portable and user-friendly POS system. Its mobile capabilities make it a great fit for businesses that operate at events, markets, or on-the-go. The softwares integration with PayPals broader ecosystem also provides businesses with a holistic financial solution.

What is the actual cost?

Software Price

PayPal Here offers a straightforward pricing structure for its retail and point of sale (POS) software. The software is available for free to download and users only pay transaction fees for each sale made. The transaction fees are based on a percentage of the sale amount and vary depending on the users monthly sales volume. For businesses with lower sales volumes the transaction fees are slightly higher compared to businesses with higher sales volumes.

For larger businesses or enterprises PayPal Here offers custom pricing based on the business size and specific needs. This tailored pricing allows larger businesses to negotiate better rates based on their transaction volume and requirements.

Implementation Cost

Implementing PayPal Here for retail and POS operations is relatively simple and quick. The software is designed to be user-friendly with easy setup and onboarding processes. The average cost of implementation for businesses of different sizes is minimal as most of the setup can be done independently without the need for extensive technical assistance. Small businesses may only need a few hours to set up the software while larger enterprises may require a day or two for full implementation.

Cost of Customization

PayPal Here does not offer extensive customization options for its retail and POS software. However users can personalize their settings and branding within the software interface at no additional cost. Any advanced customization or integration requirements may incur additional fees which can vary based on the complexity and scope of the customization needed.

Cost of Training

Training costs for using PayPal Here are minimal as the software is designed to be intuitive and user-friendly. Small businesses may not require any formal training as the interface is simple to navigate. For larger businesses or enterprises that need training for multiple employees PayPal Here offers online resources guides and customer support at no extra cost. Any in-person training or personalized support may incur additional fees.

Hardware/Servers/Migration Fees

There are no specific one-time fees required for using PayPal Heres retail and POS software. The software can be downloaded and used on compatible devices without the need for additional hardware or server purchases. However businesses may incur one-time fees for purchasing compatible card readers or POS hardware devices if needed for their operations.

ComparesTo pricing score is 2.8 out of 10 (10 is most expensive). Access ComparesTo pricing guide for PayPal Here. You can also find here pricing information from PayPal Here's website.

Pros

• PayPal Here offers an easy payment management system
• The security system of the software is optimal during financial transactions
• PayPal Here is convenient to use with rich features

Cons

• Users complain of the software lacking a direct customer support hotline

How it stacks up?

PayPal Here Retail & POS software vs Square POS

Price: PayPal Here charges a flat rate of 2.7% per US card swipe, chip, or contactless transaction. On the other hand, Square POS charges 2.6% + 10 cents for each tapped, dipped, or swiped transaction. In terms of implementation costs, PayPal Here may have lower hardware costs for some businesses.

Features: Square POS offers more advanced features such as inventory management, employee management, and sales reports compared to PayPal Here. While PayPal Here is more focused on payment processing, Square POS provides a more comprehensive POS solution.

Pros: Square POS has a larger user base and more integrations with third-party apps and services. Additionally, Square POS offers a free online store and marketing tools for businesses.

Cons: PayPal Here may have slightly higher transaction fees compared to Square POS. Additionally, PayPal Here may lack some of the advanced features that Square POS offers.

Typical Customers: Square POS is popular among small to medium-sized businesses in various industries such as retail, food and beverage, and services. PayPal Here is more commonly used by smaller businesses and individuals needing a simple payment processing solution.

User Interface: Both PayPal Here and Square POS offer user-friendly interfaces for both desktop and mobile devices. Square POS is known for its intuitive design and ease of use, while PayPal Here provides a straightforward interface for processing payments.

Integration: Square POS integrates with popular apps such as QuickBooks, Xero, and Mailchimp. PayPal Here offers integrations with apps like Shopify, WooCommerce, and BigCommerce.

Scalability: Square POS is highly scalable and can accommodate businesses of all sizes, from small startups to large enterprises. PayPal Here is more suitable for smaller businesses with less complex needs.

Security: Both PayPal Here and Square POS are PCI compliant and offer encryption for secure transactions. Square POS has won awards for its security features and fraud prevention measures.

Reporting and Analytics: Square POS provides detailed sales reports, inventory insights, and customer data analysis. Users commonly use reports such as sales by item, sales by category, and employee performance. PayPal Here offers basic reporting features focused on transaction history and sales summaries.

Frequently Asked Questions (FAQs)