OnnaWay Review - Jun 2024

Shlomi Lavi / updated: Jun 05, 2024

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What is OnnaWay?

OnnaWay is a cutting-edge software product designed to streamline and optimize delivery operations for businesses of all sizes. Launched in 2017, OnnaWay has quickly gained a reputation for its robust feature set and user-friendly interface.

Some of the main features of OnnaWay include real-time tracking of deliveries, route optimization, proof of delivery, electronic signature capture, and automated notifications. The software also offers comprehensive reporting and analytics tools, allowing businesses to gain valuable insights into their delivery operations.

OnnaWay has received positive feedback from users online, with many praising its ease of use and powerful features. The vendor, OnnaWay Inc., has a solid reputation for providing reliable and responsive customer support to its users.

OnnaWay meets industry standards and certifications, ensuring that businesses can trust the software to meet their delivery needs securely. The software also includes robust security measures to protect sensitive delivery data and information.

OnnaWay does not currently offer AI features, but it is a cloud-based solution, allowing for easy access and scalability for businesses of all sizes. Implementation time for OnnaWay can vary depending on the size and complexity of the business, but users can typically expect a smooth and efficient implementation process.

Who is it best for?

OnnaWay Food Delivery POS software is ideal for small to medium-sized restaurants and food delivery businesses. Small restaurants can benefit from the affordability and ease of use of this software, while medium-sized businesses can scale their operations efficiently with its features.

Specifically designed for the food industry, OnnaWay is perfect for restaurants, cafes, food trucks, and any other establishments that offer food delivery services. Its user-friendly interface and robust features make it a top choice for businesses looking to streamline their ordering and delivery processes.

Whether you are a small neighborhood eatery or a growing food delivery service, OnnaWay can help you manage orders, track deliveries, and optimize your operations for maximum efficiency. By utilizing this software, food businesses can enhance customer satisfaction, increase delivery speed, and ultimately boost their bottom line.

Main features and functionalities

The software facilitates comprehensive employee management and tracking of employees in real-time on the map without requiring any GPS devices. Orders can be dispatched to employees within seconds form the dashboard. Customers also have the facility of tracking their orders in real-time.

OnnaWay tracks employee hours and allows creation of employee productivity reports along with extensive order reporting. The software also offers service history tracking in addition to technician management and work order management. Other important capabilities of the software include dispatch management, call center management, job management, mobile access, quoting and estimating, routing and scheduling, and others.

What is the actual cost?

Software Price

OnnaWay Food Delivery POS offers different pricing plans based on the size and type of business. For small businesses with 1 user the starting price is $29 per month. The plan for 10 users is priced at $99 per month while the plan for 100 users is $299 per month. For larger enterprises with 1000 users the cost is customized based on specific requirements. Global enterprise solutions are available with pricing tailored to the needs of each business.

Implementation Cost

The implementation process for OnnaWay Food Delivery POS is relatively straightforward and can be completed within a few days to a week depending on the size of the business. The average cost of implementation for small businesses is around $500 while for medium-sized businesses it ranges from $1000 to $2000. Large enterprises may incur implementation costs of $5000 or more based on the complexity of their operations.

Cost of Customization

Customization options are available for OnnaWay Food Delivery POS with expected costs varying based on the size and type of business. Small businesses can expect to pay around $200 to $500 for customization while medium-sized businesses may incur costs ranging from $500 to $1000. Large enterprises requiring extensive customization could face costs upwards of $5000 or more.

Cost of Training

Training costs for OnnaWay Food Delivery POS also depend on the size and type of the business. Small businesses may pay around $100 to $200 for training sessions while medium-sized businesses could budget $500 to $1000. Large enterprises with complex training needs might allocate $2000 or more for comprehensive training programs.

Hardware/Servers/Migration Fees

OnnaWay Food Delivery POS does not require specific hardware or servers for implementation eliminating the need for additional one-time fees related to equipment. However there may be additional charges for on-site training or data migration services with costs varying based on the scope of the requirements.

ComparesTo pricing score is 4.8 out of 10 (10 is most expensive). Access ComparesTo pricing guide for OnnaWay. You can also find here pricing information from OnnaWay's website.

Pros

• OnnaWay is user-friendly and comfortable for order delivery
• Users can visually see the routes of their crew on the map and can dispatch quickly based on location
• The software provides a history recording feature that allows users to see what their employees were doing in the past

Cons

• Users complain that dispatching can be tedious, especially when one is not great at organizing
• No online ordering

How it stacks up?

Access a head to head analysis of OnnaWay vs alternative software solutions.

OnnaWay Food Delivery POS software vs. Toast POS

Price: OnnaWay Food Delivery POS software offers a subscription-based pricing starting at $99 per month, while Toast POS has a customized pricing model based on the specific needs of the business, typically starting at $79 per month. Implementation costs for OnnaWay are lower due to its cloud-based nature, whereas Toast POS may require additional hardware expenses.

Features: OnnaWay specializes in food delivery management, focusing on efficient order routing and delivery tracking. In contrast, Toast POS provides a broader range of features including point of sale, inventory management, and customer relationship management.

Pros: OnnaWay excels in streamlining food delivery operations, making it ideal for businesses focusing on delivery services. Toast POS offers a comprehensive solution for restaurants, from order processing to customer engagement.

Cons: OnnaWay may lack advanced POS features compared to Toast POS, limiting its suitability for full-service restaurants. Toast POS, on the other hand, may have a steeper learning curve for businesses primarily interested in delivery operations.

Typical customers: OnnaWay targets small to medium-sized food delivery businesses, while Toast POS caters to restaurants of all sizes across various industry verticals.

User interface: OnnaWays interface is optimized for delivery drivers on mobile devices, focusing on route optimization and order management. Toast POS offers a user-friendly interface for both desktop and mobile devices, with customizable layouts for different restaurant needs.

Integration: OnnaWay integrates with third-party delivery platforms and payment gateways. Toast POS integrates with accounting software, online ordering platforms, and kitchen display systems, offering a more comprehensive ecosystem for restaurant operations.

Scalability: OnnaWay is designed for scalability in food delivery logistics, accommodating a growing number of orders and drivers. Toast POS is scalable for restaurants expanding their operations, supporting multiple locations and diverse menu offerings.

Security: OnnaWay prioritizes data encryption and secure payment processing for customer transactions. Toast POS has received industry recognition for its robust security features, including compliance with PCI DSS standards.

Reporting and analytics: OnnaWay provides reports on delivery times, driver performance, and order volumes. Toast POS offers detailed analytics on sales trends, inventory levels, and customer preferences, enabling data-driven decision-making for restaurant owners.

Frequently Asked Questions (FAQs)