NetSuite POS and Retail Review - Jun 2024

Shlomi Lavi / updated: Jun 05, 2024

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This article includes contributions from OpenAI's ChatGPT. This content is reader-supported, which means if you leave your details with us, we may earn a commission. Learn why ComparesTo is free .

What is NetSuite POS and Retail?

NetSuite POS and Retail Manager is a comprehensive software solution designed to streamline retail operations and enhance customer shopping experiences. Launched in 2018 by Oracle, NetSuite POS offers a wide range of features to help retailers manage their businesses more efficiently.

Some of the main features of NetSuite POS include inventory management, sales tracking, customer relationship management, integrated payment processing, and multi-store management. The software also provides real-time analytics and reporting tools to help retailers make informed business decisions.

NetSuite POS has a user-friendly interface that is easy to navigate, making it simple for both employees and customers to use. The software is cloud-based, allowing retailers to access their data from anywhere with an internet connection. NetSuite POS is known for its reliability and security measures, ensuring that sensitive customer information is protected at all times.

NetSuite POS has received several industry awards for its innovative features and user-friendly design. The software meets industry standards and certifications, giving retailers peace of mind that they are using a reputable and trustworthy solution. Additionally, NetSuite POS incorporates AI features to help retailers automate tasks and personalize the shopping experience for customers.

Implementing NetSuite POS can vary depending on the size and complexity of the retail operation, but on average, it can take a few weeks to a few months to fully integrate the software into a business. Overall, NetSuite POS and Retail Manager is a powerful tool for retailers looking to optimize their operations and provide exceptional service to their customers.

Who is it best for?

NetSuite POS and Retail Manager is an ideal solution for medium to large retail businesses looking to streamline their operations and improve customer experience. With its comprehensive features for point of sale, inventory management, customer relationship management, and e-commerce integration, this software caters to businesses with a high volume of transactions and complex retail needs.

Specifically designed for industries such as fashion, electronics, furniture, and specialty retail, NetSuite POS and Retail Manager offers scalability and flexibility to adapt to various business sizes and needs within the retail sector. Whether its a multi-location store or a chain of outlets, this software provides real-time visibility and analytics to drive business growth and efficiency.

By targeting medium to large retail businesses, NetSuite POS and Retail Manager ensures that users can benefit from its advanced functionalities and robust capabilities to manage sales, inventory, and customer data effectively. Its integration with the NetSuite ERP system also makes it a preferred choice for enterprises seeking a unified platform for their retail operations.

Main features and functionalities

POS for NetSuite comes with employee management, customer relationship management tools, user- friendly dynamic interface, quick checkout, complete integration with NetSuite, POS processing, mobile POS, advanced controls and reporting features. The POS solution is highly flexible and can be configured according to your requirements.

What is the actual cost?

Software Price

NetSuite POS and Retail offers a variety of pricing plans to cater to different business needs. The software is available on a subscription basis with pricing starting at $99 per month for a basic plan. For more advanced features and functionalities businesses can opt for higher-tier plans that range from $249 to $999 per month. These plans cater to different business sizes and types offering scalability and flexibility in pricing.

Implementation Cost

The implementation process for NetSuite POS and Retail can vary in complexity depending on the size and type of the business. On average the implementation process can take several weeks to a few months with costs ranging from $5000 to $50000 for small to medium-sized businesses. Larger enterprises may incur higher implementation costs due to the complexity of their operations and data migration requirements.

Cost of Customization

Customization options are available for NetSuite POS and Retail allowing businesses to tailor the software to their specific needs. The cost of customization can vary depending on the extent of the changes required with average costs ranging from $1000 to $10000 for small to medium-sized businesses.

Cost of Training

NetSuite POS and Retail offers training programs to help businesses and their employees effectively use the software. The cost of training can vary based on the size of the business and the number of users requiring training. On average businesses can expect to pay between $500 to $2000 for training services.

Hardware/Servers/Migration Fees

NetSuite POS and Retail may require businesses to have specific hardware or devices to operate the software effectively. Additionally there may be one-time fees associated with data migration setup and configuration. These fees can range from $1000 to $5000 depending on the business size and requirements.

Other Costs

Its important to consider other potential costs such as ongoing support and maintenance fees integration costs with other software systems and any additional modules or add-ons that may be required to enhance the functionality of NetSuite POS and Retail. These costs can vary and should be factored into the overall budget for implementing and using the software.

ComparesTo pricing score is 4.6 out of 10 (10 is most expensive). Access ComparesTo pricing guide for NetSuite POS and Retail. You can also find here pricing information from NetSuite POS and Retail's website.

Pros

• NetSuite SuiteCommerce offers flexible fields and functionalities
• The software offers Full function e-commerce feature with 2 upgrades provided each year
• The software is customizable, scalable, and flexible

Cons

• Some localized payment providers require add-on development
• The software is slow since its only cloud-based
• The customer support of this point of sale software doesn’t offer any live chat option for users

How it stacks up?

Access a head to head analysis of NetSuite POS and Retail vs alternative software solutions.

NetSuite vs Shopify POS

NetSuite POS is a robust solution that offers advanced features for retail management, inventory tracking, and customer relationship management. It is a cloud-based platform that caters to medium to large businesses with complex operations. However, the cost of implementing NetSuite can be high due to its extensive features and customization options. On the other hand, Shopify POS is a user-friendly and cost-effective alternative designed for small to medium-sized businesses. It offers essential retail management features at a more affordable price point, making it suitable for startups and growing businesses.

Features:

NetSuite POS provides in-depth reporting and analytics, advanced inventory management, and omnichannel retail capabilities. In comparison, Shopify POS offers a more streamlined approach with basic inventory tracking, order management, and customer engagement tools.

Pros:

NetSuite POS excels in scalability, making it ideal for expanding businesses with complex needs. It also offers a wide range of integrations with other business systems such as CRM and accounting software. On the other hand, Shopify POS is known for its user-friendly interface and easy setup process, making it a popular choice for small businesses looking to get started quickly.

Cons:

NetSuite POS can be overwhelming for small businesses due to its extensive features and higher cost. In contrast, Shopify POS may lack some advanced functionalities that larger enterprises require for their operations.

Typical Customers:

NetSuite POS caters to medium to large businesses in various industries such as retail, wholesale, and e-commerce. On the other hand, Shopify POS is popular among small to medium-sized businesses, particularly in the retail and e-commerce sectors.

User Interface:

NetSuite POS offers a comprehensive desktop interface with customizable dashboards and detailed reporting tools. Its mobile interface provides access to key features on the go. Shopify POS also offers a user-friendly desktop interface with a straightforward layout. Its mobile app allows users to manage their store from anywhere.

Frequently Asked Questions (FAQs)