Lavu Review - Jun 2024

Shlomi Lavi

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What is Lavu?

Lavu is a powerful and versatile software product designed for the hospitality industry, specifically restaurants, bars, and food trucks. Launched in 2010, Lavu has gained a solid reputation as a leading provider of point-of-sale (POS) solutions, streamlining operations and enhancing the overall customer experience.

One of Lavus standout features is its intuitive user interface, which is easy to navigate and highly customizable to suit the unique needs of different businesses. The software offers a range of functionalities, including order management, inventory tracking, employee scheduling, and detailed reporting.

Lavu has received industry recognition for its innovative approach, winning awards like the Best Restaurant POS System by Business News Daily. The software also meets industry standards and certifications, ensuring compliance with regulations and best practices in the hospitality sector.

In terms of security, Lavu employs robust measures to protect sensitive data and transactions, providing peace of mind for both businesses and customers. The software also incorporates AI features to optimize operations and provide valuable insights for business owners.

Lavu is a cloud-based solution, offering the flexibility and scalability that modern businesses require. Implementation time can vary depending on the size and complexity of the operation, but users can typically expect a smooth and efficient onboarding process with the support of Lavus dedicated customer service team.

Who is it best for?

Lavu Restaurant POS software is ideal for small to medium-sized restaurants looking to streamline their operations and improve efficiency. This software is designed to cater to the specific needs of the food and beverage industry, making it a perfect fit for cafes, bars, food trucks, and independent restaurants.

Small restaurants with limited seating capacity and a single location can benefit from Lavus user-friendly interface and affordable pricing plans. Medium-sized restaurants with multiple outlets can take advantage of Lavus centralized management system, allowing them to monitor and control all their locations from one platform.

With features such as tableside ordering, menu management, and real-time analytics, Lavu Restaurant POS software is a valuable tool for restaurant owners looking to enhance the overall dining experience for their customers. It is not recommended for large restaurant chains or enterprises, as they may require more robust and scalable solutions to meet their complex needs.

Main features and functionalities

Lavu Restaurant POS software can help your business in a number of ways. Here are a few examples:

1. Streamline your operations - Lavu Restaurant POS software can help you streamline your restaurants operations by allowing you to manage your menu, track inventory, process payments, and monitor sales data all from one central platform. This can save you time and reduce errors in your restaurants processes.

2. Improve your customer experience - Lavu Restaurant POS software offers a number of features that can help you improve your customer experience, such as online ordering, loyalty programs, and the ability to split checks. These features can make it easier for your customers to order and pay for their meals, which can improve their overall experience at your restaurant.

3. Increase profitability - By helping you manage your inventory, track your sales data, and reduce waste, Lavu Restaurant POS software can help you increase your profitability. It can also help you identify which menu items are most popular, which can help you make more informed decisions about your menu and pricing.

4. Mobility - Lavu Restaurant POS software allows you to take orders and process payments from anywhere in your restaurant with mobile devices, like tablets or smartphones. This can be especially helpful for busy restaurants or during peak hours.

5. Customization - Lavu Restaurant POS software is customizable, which means you can tailor the software to meet your specific needs. This can be especially helpful for small businesses that may have unique requirements or limitations.

Overall, Lavu Restaurant POS software can help your business run more efficiently, improve your customer experience, and increase profitability.

What is the actual cost?

Software price

Lavu Restaurant POS offers three pricing plans: Starter Essential and Growth. The Starter plan costs $69 per month per terminal the Essential plan costs $99 per month per terminal and the Growth plan costs $159 per month per terminal. For larger businesses with multiple terminals the cost can vary significantly based on the number of terminals required. For example for 1 user the cost would be $69-$159 per month for 10 users it would range from $690 to $1590 per month and for 100 users it would be between $6900 to $15900 per month. Lavu also offers custom pricing for global enterprise clients based on their specific needs.

Implementation Cost

The implementation process for Lavu Restaurant POS is relatively straightforward and can be completed within a few days to a week depending on the size of the business and the level of customization required. The average cost of implementation for small businesses is around $500 to $1000 while for larger enterprises it can range from $1000 to $5000.

Cost of customization

Customization for Lavu Restaurant POS is optional and the expected cost can vary based on the extent of customization needed. For small businesses the cost of customization can range from $200 to $500 while for larger enterprises it can go up to $1000 or more.

Cost of training

Lavu offers training services to help businesses get started with the software efficiently. The cost of training is included in the subscription fee for the Essential and Growth plans. For businesses on the Starter plan or requiring additional training the cost can range from $100 to $500 per session depending on the number of employees and the level of training required.

Hardware/Servers/Migration Fees

There are no specific one-time fees required for using Lavu Restaurant POS. However businesses may need to invest in compatible hardware such as iPads receipt printers and cash drawers which can cost around $1000 to $2000 per terminal depending on the setup.

ComparesTo pricing score is 2.4 out of 10 (10 is most expensive). Access ComparesTo pricing guide for Lavu. You can also find here pricing information from Lavu's website.

Pros

• Lavu POS is a low-cost budget for customers.
• Lavu offers a comprehensive set of features that includes tableside ordering, inventory management, and mobile POS systems.
• Lavu has a user-friendly interface that is easy to learn and navigate, reducing training time and costs.
• The company provides excellent customer service and support, with options for live chat and phone support.
• Lavus pricing is competitive with other POS systems, making it an affordable option for businesses of all sizes.

Cons

• Lavu has limited integrations compared to some of its competitors.
• Some users have reported occasional glitches or issues with the software, particularly when updates are released.

How it stacks up?

Frequently Asked Questions (FAQs)