Counterman Review - Jun 2024

Shlomi Lavi / updated: Jun 04, 2024

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What is Counterman?

Counterman is a cutting-edge software designed to streamline inventory management and sales processes for businesses in the automotive industry. Launched in 2015 by Counterman Software Solutions, this software has quickly gained a reputation for its robust features and user-friendly interface.

The main features of Counterman include real-time inventory tracking, automated reordering, sales analytics, customer relationship management, barcode scanning, invoicing, and reporting. The software is known for its intuitive user interface, making it easy for employees to learn and use effectively.

Counterman has received industry recognition for its excellence, winning the Best Inventory Management Software award in 2018. The vendor, Counterman Software Solutions, is highly regarded for its commitment to customer satisfaction and continuous software improvements based on user feedback.

Users online have expressed overwhelmingly positive sentiment towards Counterman, praising its efficiency in reducing inventory errors, saving time, and improving overall business operations. The software meets industry standards and certifications, ensuring data security and accuracy for businesses.

Counterman offers robust security measures to protect sensitive business data, including encryption, access controls, and regular security updates. The software also features AI capabilities for predictive analytics and automated decision-making, enhancing inventory management efficiency.

Counterman is a cloud-based solution, allowing businesses to access their data securely from anywhere with an internet connection. Implementation time for the software varies depending on the size of the business and specific customization requirements, typically ranging from a few days to a few weeks.

Who is it best for?

Counterman Retail & POS software is ideal for small to medium-sized retail businesses. This software is designed to help streamline operations, manage inventory effectively, and provide a seamless point-of-sale experience for customers. Small retail businesses can benefit from the affordability and ease of use of Counterman, while medium-sized businesses can scale up their operations with the advanced features offered.

Counterman Retail & POS software is particularly suited for businesses in the retail industry, such as clothing stores, specialty shops, small supermarkets, and gift shops. These businesses can efficiently track sales, manage customer data, and optimize inventory levels with Counterman. The softwares user-friendly interface makes it easy for retail staff to learn and use, increasing productivity and customer satisfaction.

Whether you are a startup looking to establish a retail business or a growing company aiming to improve efficiency, Counterman Retail & POS software provides the tools and capabilities needed to succeed in todays competitive market. By choosing Counterman, small to medium-sized retail businesses can stay ahead of the curve and deliver exceptional shopping experiences to their customers.

Main features and functionalities

Core POS and retail management capabilities offered by the software include barcode scanning, consignment management, discounts and gift cards, layaways and quotes, refunds and return management, and special orders. A comprehensive information database is maintained for the customers with all the essential details. The software also supports multiple peripheral devices including barcode scanner, label printer, and cash drawer. .

Counterman Pro offers inventory management capabilities of automated ordering, inventory classification, purchase order management, and price tag customization. Other important capabilities include assignment of customized security access levels, time clock, accounts payable and receivable management, and customizable reporting.

What is the actual cost?

Software Price

Counterman Retail & POS software offers three pricing plans: Basic Pro and Enterprise. The Basic plan starts at $50 per month for 1 user the Pro plan is $100 per month for up to 10 users and the Enterprise plan is $200 per month for unlimited users. For businesses with over 100 users or global enterprises custom pricing is available upon request.

Implementation Cost

Implementation of Counterman Retail & POS software is relatively straightforward and can be completed within a few days to a week depending on the business size and complexity. The average implementation cost ranges from $500 for small businesses to $5000 for larger enterprises.

Cost of Customization

Customization of Counterman Retail & POS software is optional with costs varying based on the extent of changes required. On average customization can cost from $200 for small businesses to $2000 for larger enterprises.

Cost of Training

Counterman offers training sessions for users at an additional cost. The training cost ranges from $100 for 1-10 users to $1000 for 100+ users depending on the size of the business and the level of training required.

Hardware/Servers/Migration Fees

There are no specific hardware requirements for Counterman Retail & POS software. However businesses may incur one-time fees for additional services such as data migration on-site setup or integration with existing systems. These fees can range from $100 to $1000 depending on the complexity of the requirements.

Other Costs

Other potential costs to consider include ongoing support and maintenance fees which are typically calculated as a percentage of the software license cost. Additionally businesses may incur costs for add-on features upgrades or consulting services which can vary based on the specific needs of the organization.

ComparesTo pricing score is 6 out of 10 (10 is most expensive). Access ComparesTo pricing guide for Counterman. You can also find here pricing information from Counterman's website.

Pros

• It can be customized to fit specific purposes
• Counterman has responsive, excellent customer support.
• It has adequately designed dashboard and user interface

Cons

• Counterman is expensive to buy and use, unlike most competitors
• Non- flexibility

How it stacks up?

Access a head to head analysis of Counterman vs alternative software solutions.

Counterman Retail & POS software vs. Lightspeed Retail

Price: Counterman Retail & POS software pricing starts at $99.00 per month, per user. On the other hand, Lightspeed Retail pricing starts at $69.00 per month, per user. Implementation costs for Counterman may vary based on the size of the business and specific needs.

Features: Counterman offers inventory management, customer management, and sales tracking features. Lightspeed Retail, in addition to these features, also provides eCommerce integration and advanced reporting capabilities.

Pros: Counterman is known for its user-friendly interface and ease of use. Lightspeed Retail, on the other hand, is praised for its robust eCommerce capabilities.

Cons: Counterman may lack some advanced features compared to Lightspeed Retail. Lightspeed Retail, on the other hand, may be more expensive for smaller businesses.

Typical Customers: Counterman Retail & POS software is suitable for small to medium-sized retail businesses, while Lightspeed Retail caters to a wider range of businesses, including larger enterprises.

Counterman Retail & POS software vs. Shopify POS

Price: Counterman Retail & POS software is priced at $99.00 per month, per user, while Shopify POS pricing starts at $29.00 per month. Implementation costs for Counterman may be higher due to its specific features.

Features: Counterman offers essential retail and POS features, while Shopify POS provides integrated online and offline selling, multi-channel inventory management, and customer engagement tools.

Pros: Counterman is known for its simplicity and ease of use. Shopify POS stands out for its seamless integration with the popular Shopify eCommerce platform.

Cons: Counterman may lack some advanced eCommerce features compared to Shopify POS. Shopify POS may be overwhelming for users who do not need its extensive features.

Typical Customers: Counterman Retail & POS software is suitable for small to medium-sized retail businesses, while Shopify POS is favored by businesses looking to integrate their online and offline sales channels.

Frequently Asked Questions (FAQs)