Nimble VS Nutshell - Jun 2024

Shlomi Lavi / updated: Jun 04, 2024

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Functionality

Nimble and Nutshell CRM both offer contact management, sales pipeline tracking, and email integration.

One key difference is that Nimble focuses more on social media integration, while Nutshell emphasizes sales automation features.

Nimble provides insights on contacts from social media profiles, whereas Nutshell offers advanced reporting tools for sales performance analysis.

Both platforms support team collaboration through shared contacts and tasks.

Pros and Cons

Nimbles pros include its intuitive user interface and social media integration, but it lacks advanced reporting features compared to Nutshell.

Nutshell excels in sales automation and reporting capabilities, but some users find its interface less user-friendly than Nimbles.

One con of Nimble is its limited customization options, while Nutshells pricing can be a drawback for small businesses.

Pricing

Nimbles pricing starts at $25 per user per month for the Contact plan, $35 for the Business plan, and $59 for the Enterprise plan. For 1 user, the total cost would be $25 per month.

Nutshells pricing is $19 per user per month for the Starter plan, $35 for the Pro plan, and $69 for the Pro+ plan. For 10 users, the total cost would be $350 per month.

For 100 users, Nimble would cost $2500 per month, while Nutshell would cost $3500 per month.

User Interface

Nimble offers a clean and intuitive interface both on desktop and mobile devices, focusing on ease of use.

Nutshells interface is more robust, with detailed reporting features, but some users find it slightly complex to navigate on mobile devices.

Integration

Nimble integrates with popular tools like Office 365, G Suite, Mailchimp, and Slack for enhanced productivity.

Nutshell offers integrations with Zapier, QuickBooks, Constant Contact, Google Contacts, and Mailchimp for seamless workflow automation.

Both platforms support integration with third-party applications through APIs for extended functionality.

Scalability

Nimble is suitable for small to medium-sized businesses and can serve up to hundreds of users, making it scalable for growing teams.

Nutshell is also scalable for growing businesses, with the ability to support thousands of users without compromising performance.

Security

Nimble and Nutshell both prioritize data security and have received industry recognition for their robust security measures.

Nimble has won awards for its encryption protocols and secure cloud infrastructure, while Nutshell is praised for its compliance with data protection regulations.

Reporting and Analytics

Nimble offers basic reporting tools like contact insights and sales forecasting, which are commonly used by users for performance tracking.

Nutshell provides advanced analytics such as pipeline forecasting, activity reports, and custom dashboards for in-depth sales analysis.

Users appreciate Nutshells detailed reporting capabilities for making data-driven decisions.

Support and Maintenance

Both Nimble and Nutshell offer SLAs for customer support, with options for live chat, email support, and comprehensive documentation for users.

Nutshells SLA is highly rated for its responsiveness, while Nimble is praised for its user-friendly support channels.

Training and Implementation

Training for Nimble typically takes a few hours to a day, with no additional costs for basic onboarding. Implementation can be completed in a few weeks.

Nutshells training duration is similar, but it may involve additional costs for advanced training modules. Implementation usually takes a few weeks to set up completely.

Flexibility

Both Nimble and Nutshell support business growth by offering scalable plans with no user limits, allowing companies to accommodate expanding teams without restrictions.

Data Migration

Both platforms provide tools and assistance for data migration, making the process relatively easy for users transitioning from other CRM systems.

Users find the data migration process on both Nimble and Nutshell to be straightforward and well-guided by support teams.

Mobile Access

Both Nimble and Nutshell offer mobile access through dedicated applications, providing a seamless user experience on smartphones and tablets.

Users appreciate the mobile UI/UX of both platforms for its responsiveness and functionality on the go.

Cloud-based or On-Premise

Nimble and Nutshell are both cloud-based CRM systems, offering users the convenience of access from anywhere with internet connectivity.

Vendor Reputation

Nimble was launched in 2009 and serves thousands of customers with a reputation for innovation in social CRM. Nutshell, founded in 2009 as well, has a strong customer base and industry recognition for its sales automation capabilities.

Industry Certifications

Nimble has received awards for its user-friendly design and social media integration features. Nutshell has been recognized for its sales automation tools and customer relationship management functionalities.

Users rate Nimble at 85/100 for positive sentiment, while Nutshell scores 78/100, indicating high satisfaction levels with both platforms.

Technical Requirements

Nimble and Nutshell do not have special technical requirements and can run on standard devices with internet access, requiring minimal IT support for maintenance.

Implementation Timeline

On average, Nimble and Nutshell can be implemented within a few weeks, with vendor support available for guidance and troubleshooting during the setup process.

Vendor stability and compliance are strong points for both systems, ensuring reliable service and adherence to industry standards for data protection and privacy.