FreshBooks VS Multiview - Jun 2024

Shlomi Lavi / updated: Jun 18, 2024

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FreshBooks VS Multiview

Functionality

FreshBooks and Multiview cater to different segments of the market with distinct functionalities. FreshBooks specializes in small business accounting and invoicing, offering features like invoicing, expense tracking, time tracking, and basic financial reporting. It is designed for ease of use and accessibility, particularly for freelancers and small business owners.

Multiview, on the other hand, targets mid-sized to large enterprises with more complex accounting needs. It provides comprehensive financial management capabilities, including advanced reporting, multi-entity management, budgeting, forecasting, and extensive customization options. Multiview is suitable for organizations that require robust financial controls and scalability.

Both FreshBooks and Multiview offer mobile applications for managing finances on the go. FreshBooks mobile app emphasizes simplicity and ease of use, focusing on basic accounting tasks. Multiviews mobile capabilities are geared towards providing access to critical financial data and approvals, catering to larger organizations with decentralized operations.

Integration capabilities differ significantly between FreshBooks and Multiview. FreshBooks integrates with popular business tools like PayPal, Stripe, and G Suite, enhancing its functionality for small businesses. Multiview offers integration options tailored to enterprise needs, often involving custom integrations with ERP systems and other enterprise software solutions.

Pros and Cons

FreshBooks is praised for its user-friendly interface, strong invoicing capabilities, and accessibility. It simplifies accounting tasks and is ideal for freelancers and small businesses looking for a straightforward solution.

However, FreshBooks has limitations in terms of scalability and advanced financial management features compared to Multiview. It may not meet the needs of larger organizations or those with complex accounting requirements.

Multiview excels in providing comprehensive financial management capabilities tailored for mid-sized to large enterprises. It offers advanced reporting, multi-entity support, and robust customization options, making it suitable for organizations with complex financial structures.

On the downside, Multiview can be more complex to implement and maintain, requiring significant resources and expertise. It may also have a steeper learning curve compared to FreshBooks.

Pricing

FreshBooks offers four pricing plans: Lite ($15/month), Plus ($25/month), Premium ($50/month), and Select (custom pricing). These plans cater primarily to small businesses and freelancers, with costs ranging based on the features included.

Multiviews pricing is typically customized based on the organizations size, number of users, and specific requirements. It offers enterprise-level solutions, which can involve higher costs compared to FreshBooks subscription-based pricing for smaller businesses.

User Interface

FreshBooks features a user-friendly and intuitive interface designed for simplicity and ease of use. It is accessible to users with limited accounting knowledge, emphasizing straightforward navigation and quick access to essential features.

Multiviews interface is designed for functionality and customization, catering to the needs of finance professionals and administrators in larger organizations. It provides extensive customization options to tailor the user experience based on roles and responsibilities.

Integration

FreshBooks integrates with popular business tools like PayPal, Stripe, G Suite, and others, enhancing its functionality for small businesses. It focuses on providing seamless connectivity with tools commonly used by freelancers and small business owners.

Multiview offers integration capabilities that are more tailored to enterprise needs, often involving custom integrations with ERP systems, CRM software, and other enterprise applications. It provides robust connectivity options to ensure data flow across different departments and systems.

Scalability

FreshBooks is scalable within its target market of small businesses and freelancers, accommodating growing transaction volumes and additional users. However, it may not offer the extensive scalability features needed by larger organizations.

Multiview is highly scalable, designed to meet the needs of mid-sized to large enterprises with complex financial structures. It supports multi-entity management, advanced reporting, and customization options to scale alongside organizational growth.

Security

FreshBooks employs standard security measures such as data encryption and regular backups to protect user data. While it does not have as many certifications as enterprise solutions like Multiview, it provides adequate security for small business use.

Multiview prioritizes data security with robust measures including role-based access controls, encryption, and compliance with industry standards. It often meets rigorous security requirements expected by larger organizations and regulatory bodies.

Reporting and Analytics

FreshBooks provides essential reports such as profit and loss statements, expense reports, and tax summaries, which are suitable for small businesses and freelancers. Its reporting capabilities are straightforward and cater to basic financial analysis needs.

Multiview excels in reporting and analytics, offering advanced features like multi-entity consolidation, budgeting, forecasting, and customizable dashboards. It provides detailed insights and analytics to support strategic decision-making within large organizations.

Support and Maintenance

FreshBooks offers customer support through email, phone, and live chat, with a focus on assisting users promptly. It provides extensive online resources and documentation to support users in navigating the platform.

Multiview provides dedicated support for enterprise clients, often including personalized support plans, training sessions, and access to a dedicated account manager. It ensures timely resolution of issues and comprehensive assistance throughout the implementation and ongoing use.

Training and Implementation

FreshBooks is relatively easy to implement, typically requiring less than a week for most small businesses. It offers video tutorials, webinars, and a help center to assist users in getting started with the platform.

Multiviews implementation timeline can vary based on the complexity of the organization and its specific requirements. It often involves detailed planning, customization, and training sessions to ensure a successful rollout across different departments and locations.

Flexibility

FreshBooks offers flexibility within its target market of small businesses and freelancers, with customizable pricing plans and scalable features. It caters to the needs of users looking for a straightforward accounting solution without extensive customization.

Multiview provides extensive flexibility with its customizable features, multi-entity support, and advanced customization options. It is designed to adapt to the unique requirements of mid-sized to large enterprises with complex financial structures.

Data Migration

FreshBooks provides tools and assistance for data migration, making it relatively straightforward for users to transition from other accounting systems. The process is supported by FreshBooks customer service team to ensure a smooth transfer of data.

Multiview offers comprehensive data migration services, often involving custom solutions to integrate with existing ERP systems and databases. It ensures minimal disruption during the migration process and provides ongoing support to address any issues that may arise.

Mobile Access

FreshBooks mobile app is designed for ease of use, offering robust invoicing and expense tracking capabilities on the go. It provides a streamlined experience for users managing their finances from mobile devices.

Multiviews mobile capabilities focus on providing access to critical financial data and approvals, catering to the needs of finance professionals in larger organizations. It supports mobile access to key features, enhancing productivity and responsiveness.

Cloud-based or On-premise

FreshBooks is entirely cloud-based, offering real-time access and updates from any device with an internet connection. This ensures seamless collaboration and data synchronization across all users, particularly beneficial for small businesses.

Multiview offers both cloud-based and on-premise deployment options to accommodate the preferences and requirements of different organizations. It provides flexibility in deployment while maintaining robust data security and accessibility.

Vendor Reputation

FreshBooks, founded in 2003, is well-regarded for its user-friendly approach to accounting and invoicing, particularly among small businesses and freelancers. It has built a reputation for reliability and customer satisfaction within its target market.

Multiview, founded in 1990, has established itself as a trusted provider of comprehensive financial management solutions for mid-sized to large enterprises. It is known for its robust features, customization options, and dedicated support for complex financial needs.

Industry Certifications

FreshBooks has been recognized with awards such as the Stevie Awards for Sales and Customer Service, highlighting its commitment to customer support and user satisfaction in the accounting software industry.

Multiview maintains compliance with industry standards and regulations, often meeting the rigorous requirements expected by larger organizations and regulatory bodies. It focuses on providing secure and compliant solutions for its enterprise clients.

User Reviews

FreshBooks generally receives positive reviews for its ease of use, strong invoicing capabilities, and excellent customer support. Users appreciate its straightforward approach to accounting and invoicing tasks, scoring around 85 out of 100 in user sentiment.

Multiview is highly rated for its comprehensive features, customization options, and robust support for enterprise-level financial management. Users value its scalability and advanced reporting capabilities, scoring around 90 out of 100 in user sentiment.

Technical Requirements

FreshBooks, being entirely cloud-based, requires a stable internet connection and a web browser for access. It has minimal hardware requirements, making it accessible for small businesses without extensive IT infrastructure.

Multiview offers both cloud-based and on-premise deployment options, each requiring specific technical specifications depending on the chosen deployment method. It