Epos VS Revel - Jun 2024

Shlomi Lavi / updated: Jun 05, 2024

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Functionality

Epos Now and Revel POS Retail & POS Software both offer inventory management, sales reporting, and employee management functionalities.

One key difference is that Epos Now specializes in hospitality and retail industries, while Revel POS is focused on retail businesses.

Epos Now allows for loyalty program management, while Revel POS offers advanced customer relationship management tools.

Both systems support integrations with third-party apps and payment processors.

Pros and Cons

Epos Now is praised for its user-friendly interface and ease of use, but some users find it lacking in advanced reporting features.

Revel POS is known for its robust reporting capabilities and customization options, but it can be complex to set up and navigate for some users.

One drawback of Epos Now is its limited customization options compared to Revel POS.

Revel POSs pricing can be higher than Epos Now, making it less budget-friendly for small businesses.

Pricing

Epos Now offers pricing plans starting from $39 per month for one user, up to $119 per month for the premium plan. The estimated total cost for 1 user is $468/year, for 10 users $5,580/year, and for 100 users $59,040/year.

Revel POS has pricing plans starting from $99 per month per terminal, with custom pricing for enterprise solutions. For 1 user, the estimated cost is $1,188/year, for 10 users $11,880/year, and for 100 users, it would be $118,800/year.

User Interface

Epos Nows desktop interface is intuitive and user-friendly, with a simple layout for quick navigation. Its mobile interface is responsive and allows for on-the-go management.

Revel POS offers a modern and sleek desktop interface with customizable dashboards. Its mobile interface provides full functionality for managing sales and inventory remotely.

Integration

Epos Now integrates with popular platforms like Xero, QuickBooks, Shopify, and WooCommerce. It also supports integrations with payment processors like PayPal and Square.

Revel POS seamlessly integrates with platforms such as Mailchimp, Shopify, and QuickBooks. It also supports integrations with delivery services like DoorDash and Grubhub.

Scalability

Both Epos Now and Revel POS are scalable solutions that can accommodate businesses of various sizes. They can serve a large number of users and transactions without compromising performance.

Security

Epos Now and Revel POS both offer robust security features such as data encryption, PCI compliance, and regular security updates. They have received security awards for their commitment to protecting user data.

Reporting and Analytics

Users of Epos Now commonly utilize reports for sales performance, inventory tracking, and employee productivity. Additionally, they rely on analytics for customer insights and trends.

Revel POS users frequently access reports for sales by product, customer purchase history, and inventory turnover. They also leverage analytics for forecasting and profit margins.

Support and Maintenance

Both Epos Now and Revel POS offer SLAs for support, with options for chat support and extensive documentation for troubleshooting. Their SLA ensures timely responses to customer queries and issues.

Training and Implementation

Epos Now typically requires a few weeks for training, with additional costs for personalized onboarding. Implementation can take up to a month, depending on the business size and complexity.

Revel POS offers comprehensive training programs with varying durations based on business needs. The implementation process may span several weeks to ensure a smooth transition to the new system.

Flexibility

Both Epos Now and Revel POS support business growth by offering scalable solutions without limiting the number of users. They can adapt to evolving business requirements and expansions.

Data Migration

Both Epos Now and Revel POS provide assistance and tools for data migration, simplifying the process for users. The migration process is typically straightforward, with minimal disruptions to business operations.

Mobile Access

Both Epos Now and Revel POS offer mobile access through dedicated applications with user-friendly interfaces. Users can manage their businesses on the go, monitor sales, and track inventory in real-time.

Cloud-Based or On-Premise

Epos Now and Revel POS are cloud-based solutions, offering flexibility, scalability, and accessibility from any device with an internet connection. This eliminates the need for on-premise infrastructure and maintenance.

Vendor Reputation

Epos Now was launched in 2011 and serves thousands of customers with a substantial user base. Revel POS, founded in 2010, also boasts a large customer network and has established a strong reputation in the industry.

Industry Certifications

Epos Now has received awards for its innovative POS solutions and customer satisfaction. Revel POS has been recognized for its advanced features, user experience, and contribution to the retail industry.

User Reviews

Online sentiment towards Epos Now and Revel POS is generally positive, with users appreciating the softwares functionality and support. Epos Now receives a user sentiment score of 85/100, while Revel POS scores 88/100 in user feedback.

Technical Requirements

Both Epos Now and Revel POS have minimal technical requirements, running on standard hardware and internet connectivity. They do not require specialized servers or extensive IT support, making them accessible to businesses of all sizes.

Implementation Timeline

The average implementation timeline for Epos Now ranges from a few weeks to a month, depending on the customization and training requirements. Revel POS may take a similar timeframe for implementation, with additional support from the vendor during the transition phase.

Vendor Stability and Compliance

Both Epos Now and Revel POS are stable vendors with a history of compliance with industry standards and regulations. They prioritize data security, customer privacy, and continuous software updates to meet evolving business needs.