Top 54 Work Order Management Software (Jun 2024)

Work Order Management Buyer's Guide

Overview

Work Order Management software is a tool used by businesses to streamline and automate the process of creating, assigning, and tracking work orders. It helps organizations efficiently manage their work orders, prioritize tasks, allocate resources, and monitor progress in real-time.

What is Work Order Management Software and Why Businesses Need It

Work Order Management software is essential for businesses that deal with a high volume of work orders, such as maintenance companies, facilities management teams, field service providers, and manufacturing plants. It helps them improve operational efficiency, reduce downtime, enhance productivity, and ensure timely completion of tasks.

Main Features

Key features of Work Order Management software include work order creation and assignment, scheduling and dispatching, inventory management, asset tracking, labor tracking, mobile access, reporting and analytics, integration with other systems (such as CRM or ERP), and automated notifications.

Main Business Processes Work Order Management Software Can Help With

Work Order Management software can assist businesses in automating and optimizing processes such as work order creation, assignment, and tracking, scheduling and dispatching of technicians, managing inventory and assets, tracking labor and costs, generating reports, and ensuring compliance with service level agreements.

Steps on How to Buy Work Order Management Software

1. Identify your business needs and objectives. 2. Research available Work Order Management software solutions. 3. Evaluate the key features and functionalities of each software. 4. Request demos or trials from selected vendors. 5. Consider scalability, ease of use, integration capabilities, and customer support. 6. Check for pricing options and choose a solution that fits your budget. 7. Negotiate contract terms and agreements. 8. Implement the software and provide training to users. 9. Monitor the performance and ROI of the software. 10. Seek feedback from users and make necessary adjustments.

Things to Consider

When buying Work Order Management software, consider factors such as your business size and industry, scalability of the software, ease of implementation, user-friendliness, mobile access, integration with existing systems, customer support, pricing model (subscription-based or one-time purchase), and vendor reputation.

Popular Vendors and Market Share

Some of the most popular Work Order Management software vendors in the market include:

• 1. Oracle (market share: 20%)
• 2. IBM (market share: 15%)
• 3. SAP (market share: 12%)
• 4. ServiceNow (market share: 10%)
• 5. Fiix (market share: 8%)

Trends and Future of Work Order Management Software

The future of Work Order Management software is likely to be driven by trends such as the adoption of artificial intelligence and machine learning for predictive maintenance, the integration of IoT devices for real-time monitoring, the use of mobile apps for field service management, and the emphasis on cloud-based solutions for scalability and flexibility.

10 Questions to Ask Software Vendors During a Demo

1. 1. How does your software handle work order prioritization and assignment?
2. 2. Can your software integrate with our existing CRM or ERP system?
3. 3. What mobile capabilities does your software offer for field technicians?
4. 4. How does your software track and manage inventory and assets?
5. 5. What reporting and analytics features are available in your software?
6. 6. How does your software ensure data security and compliance?
7. 7. What is your pricing model and are there any additional costs for implementation or support?
8. 8. Can you provide customer references or case studies of successful implementations?
9. 9. How does your software support scalability as our business grows?
10. 10. What level of customer support can we expect post-implementation?

List of Work Order Management Software:

Computerized Maintenance Management System (CMMS) Software

Users can expect to pay between $0 and above $100 a month for the base subscription of the average CMMS Software. The price models are mostly in per month/per user form. Vendors can also charge for additional features such as mobile applications, report dashboarding and document management. However, price points at the different organization sizes vary, and the breakdown is as follows:

• Small-sized businesses can expect to pay between $75 and $110 a month for a CMMS software. For instance, Maintenance Care Premium pricing begins at $75 a month, MicroMain costs up to $89 for each administrator, and iMaint cost price is at $75 a month. Additionally, Maintenance Connection Technician pricing goes for $60, with a Professional plan at $110 a month.
• CMMS software for Medium organizations has a price range of $0-195 per month. For example, UpKeep pricing starts at $0 per month, Hippo CMMS cost price is at $99 a month, and eMaint CMMS pricing goes for $33 per month. Other vendors include Fracttal Asset Cloud whose base subscription price is $195 a month, MaintainX is free but with a Premium and Enterprise plan that cost $33 and $115 respectively.
• Large companies would have to pay $225-1000 a month for CMMS software. For example, TrackAbout pricing plan starts at $225 a month; SAM Aviation Maintenance pricing begins at $300 monthly and DirectLine at $395 per month. However, some vendors use annual billing for their subscription, such as ProLease, which goes for $6000 a year.

Some of the price points for the best of breeds of CMMS software are available as follows:

• Asset Tracking Software Asset Tracking Software generally has price points within $40 and $119 a month. For instance, Wasp AssetCloud pricing begins at $119 a month, EZOfficeInventory at $40 a month and ManagerPlus costs $45 per month. Some vendors charge annually, or a one-time license, examples of such vendors are MPulse which price begins at $3500 as a one-off fee and GoCodes which has an entry plan of $810 per year.
• Aviation MRO software Users can expect to pay $60-$99 per month for base Aviation MRO software subscriptions. For illustration, MaintiMizer pricing starts at $60 a month, Loc8 cost price goes for $39 per month, and FreshService Blossom subscription plan starts at $29 monthly. The products also have yearly plans and one-off licensing as well; for example, SS-CMMS pricing begins at $90 a year, and ManWinWin cost price goes for a one-off fee of $599.
• Equipment Management Software Equipment Management Software products generally begin at $5 a month. For example, Fleetio Base subscription costs $5 a month, 60Hertz pricing starts at $20 a month, and FaciliWorks 8i CMMS cost around $69 monthly. Also, PTM-Vision subscription begins at $80 per month, CHEQROOM and TabWare at $55 a month. Other products have one-time payment plans, such as MAPCON which goes for $495, FastMaint CMMS for $600 and Equipment360 for $1200.
• Predictive Maintenance Software The price range for Predictive Maintenance Software is $20-$100 a month. QWare CMMS goes for $90 a month, Factory View Online for $50 a month and WebDPW for $20 per month for each user. AssetTiger has a yearly subscription plan of $100, and eSPACE pricing starts at $50 a month; Some vendors offer One-time subscriptions, such as Wintac which starts $1495.
• Preventive Maintenance Software These product subscription plans begin at $20 and can go up to $2390. For example, Limble CMMS base subscription costs $35 a month, GageList Calibration Management cost price starts at $20 a month, and IndySoft Calibration Management pricing goes for $199 a month. Calibration Control also charges a one-time fee of $768, and MEX Maintenance pricing starts at $2390.
• Work Order Software Users can expect to pay between $2 and $775 a month for Work Order Software. For instance, Sortly Pro pricing begins at $39 a month with an Ultra plan which goes for $99 monthly. MYBOS pricing goes for $2 a month and iOFFICE for $775 a month. Also, Tikkit cost price begins at $59 a month, TOPdesk for $55 a month, and OfficeTrax for $10 a month. ProCalV5 cost $3000 for a lifetime licensing.