Top 54 Professional Services Automation Software (Jun 2024)

Professional Services Automation Buyer's Guide

Overview

Professional Services Automation (PSA) software is a type of software designed to help professional services organizations streamline their business processes, automate tasks, and improve overall efficiency. This software category is essential for businesses that offer services such as consulting, IT services, marketing agencies, and more.

Main Features

Some of the main features of PSA software include project management, resource management, time tracking, expense management, invoicing, reporting and analytics, and integration with other business tools such as CRM and accounting software.

Main Business Processes PSA Software Can Help With

PSA software can help with various business processes such as project planning and execution, resource allocation, tracking billable hours, managing expenses, generating invoices, monitoring project performance, and analyzing business data to make informed decisions.

Steps on How to Buy PSA Software

When buying PSA software, businesses should first assess their specific needs and requirements, research different vendors and their offerings, request demos and trials, consider scalability and integration capabilities, evaluate pricing and licensing options, check for customer support and training options, and read reviews and testimonials from other users.

Things to Consider

When considering PSA software, businesses should consider factors such as user-friendliness, customization options, scalability, security features, mobile access, integration capabilities, reporting and analytics tools, customer support, and pricing structure.

Most Popular Vendors and Market Share

Some of the most popular vendors in the PSA software category include Salesforce, NetSuite, Mavenlink, Kimble, FinancialForce, and Clarizen. Salesforce holds a significant market share in the PSA software market, followed by NetSuite and Mavenlink.

Trends and Next in PSA Software Category

Some of the trends in the PSA software category include AI and machine learning capabilities for better project forecasting, enhanced automation of repetitive tasks, increased focus on user experience and mobile accessibility, integration with more third-party tools, and the adoption of cloud-based solutions for better scalability and flexibility.

10 Questions to Ask Software Vendors During a Demo

1. How does your PSA software handle resource management and allocation?
2. Can your software integrate with our existing CRM and accounting systems?
3. What kind of reporting and analytics tools does your software offer?
4. How does your software handle project budgeting and tracking expenses?
5. What security measures are in place to protect our data?
6. Does your software offer mobile access for on-the-go project management?
7. How easy is it to customize the software to fit our specific business needs?
8. What kind of customer support and training options do you provide?
9. Can you provide references from other professional services organizations using your software?
10. What is your pricing structure and are there any hidden costs we should be aware of?

Head to head Professional Services Automation software leaders comparisons:

List of Professional Services Automation Software:

Project Management Software Price Range

Project management products pricing are divided into three tiers. The prices range between $0 to $7, $7 to $10, and $10 upwards. In addition to this, the prices are set on a "per user, per month" basis or a bulk "per month" basis. However, it is worth noting that these price ranges are mostly for the lower offering found on each vendor website.

Enterprise plans on project management software have more robust features; thus, they cost more but are adjusted to suit each organization based on their number of employees; as a result, their prices are mostly made available upon request. For instance, Asana basic plan costs ₦11, Miro costs $10, and Toggl pricing falls around $8— all per user per month; but their prices for their enterprise plan quotes are not made available.

In addition, project management prices are set based on the size of an organization. Their ranges are as follows:

• Small Businesses can expect to pay around $5 per user for the basic plan of a project management software. However, small businesses with a very tiny workforce can get many project management products for free because they have free versions that allow between 2-5 employee sizes. Examples of these vendors offering free versions for a small employee size are Candy, Lumeer, and Quire. Some premium project management for small businesses are MetaTask, which starts at $6 per month, FreedCamp pricing starts at $1.50 per month, and Tracked for BaseCamp cost around $3 per month.
• Medium Businesses can expect to pay between $5 to $25 for project management software, depending on the package type and their number of employees. Todo.Vu costs around $9 per user, per month, Studio Organizer pricing starts at $19.50, and Lumeer costs around $8.
• Large Businesses can expect to pay less than medium-sized businesses for standard project management packages because their workforce is larger. However, prices for enterprise plans cost more. For example, Agile CRM costs around $80 per month, JotForm pricing is around $100 per month, and Kanbanchi $40 per month.

The price ranges for project management best of breeds are as follows:

• Collaboration Software Most of the collaboration tools in the market are priced per month and per user, and their pricings are usually divided into three tiers, which range from $0 to $4, $4 to $16, and $16 upward, respectively. However, these are the entry-level plans; premium and enterprise plans cost more depending on the vendors. An example is Pobuca Connect, which costs $2 monthly per user for its standard plan and $8 monthly per user for its enterprise plan. Others are Loop email, which costs at $8 monthly per user; HeySpace pricing starts at $4 monthly per user.
• Time Tracking Software Vendors of most time tracking software charge on a per user, per month basis, and the prices are divided into three tiers; they range from $0 to $3, $3 to $9, and $9 and above. Note that these are prices for the entry-level plans. For instance, Time Doctor pricing starts from $5 per month, TimeCamp pricing from around $6 per month, and Elorus costs up to $9 per month.
• Workflow Management Software Like other products related to project management, workflow management software are usually priced on a per-user, per-month basis, and the prices range from $0 to $13 and above. For example, Forms on Fire pricing starts from $20 monthly per user, Formstacks Form starts from $19 monthly, and KissFlow Digital Workplace from $360 per month for 30 users.
• Time & Expense Software Time and expense products in the market have pricings that range from $2 and $11 upwards, depending on the type of plan and number of users. Examples are EverHour, which starts from $5 monthly per user, Microsoft Dynamics GP costs for less than $1, and WorkTime Professional pricing starts from around $12 per month.
• Professional Services Automation Software Users can expect to be charged per month for most products in this category. The prices can be divided into three sections, and they range from $3 to $50 and above. For example, TigerPaw Software pricing is priced around $80 per user, per month, Business VoiceEdge costs around $30 per month, and Coaches Console pricing is around $150 per month.