Top 20 Auto Dialer / Predictive Dialer Software (Jun 2024)

Auto Dialer / Predictive Dialer Buyer's Guide

Overview

Communications software is a type of technology that enables individuals and businesses to communicate effectively through various channels such as email, instant messaging, video conferencing, and voice calls. This software category plays a crucial role in enhancing collaboration, productivity, and connectivity within organizations.

What is this software category and why businesses need it?

Businesses need communications software to streamline their internal and external communication processes. This software allows teams to stay connected in real-time, regardless of their physical location. It also facilitates efficient collaboration, file sharing, and decision-making, ultimately leading to improved productivity and business outcomes.

Main Features

Key features of communications software include email integration, instant messaging, video conferencing, voice calls, file sharing, contact management, mobile accessibility, and integration with other business tools such as customer relationship management (CRM) systems.

Main Business Processes the software apps in this category can help with

Communications software can assist businesses in various processes such as internal team collaboration, client communication, project management, remote work facilitation, customer support, sales calls, virtual meetings, and training sessions.

Steps on how to buy this software

When buying communications software, the first step is to assess your organizations communication needs and challenges. Next, research different software providers, compare their features and pricing, read customer reviews, and request demos or free trials. After selecting a suitable vendor, negotiate the contract terms and ensure proper implementation and training for your team.

Things to consider

When purchasing communications software, consider factors such as scalability, ease of use, security features, compatibility with existing systems, mobile accessibility, customer support, pricing plans, and customization options to meet your specific business requirements.

Most Popular Vendors and Market Share

Some of the most popular vendors in the communications software category include Microsoft Teams, Slack, Zoom, Google Meet, Cisco Webex, and Skype for Business. As of the latest data, Microsoft Teams holds the largest market share in this category, followed by Slack and Zoom.

Trends and Next in this category

Current trends in the communications software category include the increasing adoption of remote work tools, AI-powered communication features, integration with collaboration platforms, enhanced security measures, and virtual event capabilities. The future of this category is likely to see further advancements in video conferencing technology, virtual reality integration, and seamless omnichannel communication solutions.

10 Questions to Ask Software Vendors During a Demo

1. How does your communications software ensure data security and privacy?
2. Can your software integrate with our existing email and CRM systems?
3. What collaboration features does your software offer for remote teams?
4. How does your software support video conferencing and virtual meetings?
5. What customer support options are available for your product?
6. Is your software scalable to accommodate our growing business needs?
7. What mobile accessibility features does your software provide?
8. Are there any customization options available for the software?
9. How does your pricing model work, and what are the different plans available?
10. Can you provide references from current customers using your communications software?

Head to head Auto Dialer / Predictive Dialer software leaders comparisons:

List of Auto Dialer / Predictive Dialer Software:

Auto Dialers and Predictive Dialers Pricing

Auto-Dialer Software Price Ranges

Organizations would typically have to pay between $7 and more than $64 a month for Auto Dialer Software. However, subscription plans may also include charges for AI integrations and third party services. Users can consider Auto-Dialer Software prices based on the size of the workforce, pricing status, and method of deployment; the breakdown is as follows:

• Users can choose from free and open-source Auto-Dialer Software products For example, GetCalley is for free and has Pro and Teams subscriptions as well, both of which cost $20 and $40 a month, respectively. CallCenterHosting Auto Dialer is free, with a paid version that starts at $10 a month.
• Small businesses can expect a price within $9 and $79 a month for Auto-Dialer Software. For example, Voiso Startup costs $49 a month, with a Professional plan for $79 a month. EngageBay Basic costs $9 per month, with a Growth plan which has a price of $30 monthly, and JustCall pricing starts at $25 per month.
• Midsized companies can acquire Auto-Dialer Software at price points within $80- $150a month. For instance, Five9 cost price starts at $150 a month, PhoneBurner at $149 per month, and Agile CRM at $80 monthly.
• Large corporations would have to pay upwards of $169 monthly for Auto-Dialer Software products. For illustration, ChaseData Enterprise costs $169 a month, RingCentral Engage Voice pricing goes for $199 per month, and Newfies Dialer cost price starts at $199 monthly for 25 ports.
Auto-Dialer Software based on Windows has prices between $45 and $495 a month. Ozonetel CloudAgent pricing, for example, goes for $45 a month, WinLeads for $495 per month, and CallShaper for $75 monthly.
• MacOS platform has Auto-Dialer Software products whose prices fall within $29 and $40 a month. For example, Kixie pricing goes for $29 a month, Aircall for $30 per month, and uContact for $40 monthly.
• Android users can expect to pay up to $100 for Auto-Dialer Software. For instance, YTel Platform costs $100 outright, CallingPost goes for $5 per month, and Genesys Cloud for $75 a month.
• Web-based Auto-Dialer Software products have price points within $5 and $99 a month. For example, CallFire pricing starts at $99 a month, Call Center Studio at $69 per month, and GoDial at $5 monthly.

Predictive Dialer Software Price Ranges

Establishments can expect Predictive Dialer software prices to be between $12 and over $110 a month for their base subscriptions. Some vendors can charge extra for features such as Online stores support, chat, and video call functionality. The analysis of Predictive Dialer software price ranges are as follows:

• Free and Open-source Predictive Dialer software is available for users. For example, Bitrix24 is free, with a paid subscription, which starts at $24 a month. ViciDial is also free, but its subscription plans cost up to $400 a month. Frontspin and Focus Contact Center both have free base plans as well.
• Small-sized companies can expect to acquire Predictive Dialer Software for $10-$59 a month. For example, Predictive Dialer by Blue Telecoms starts at $38 a month, Dolphin Pro at $59 per month, and Hello Hunter at $10 a month.
• Medium-sized businesses can expect to pay up to $199 a month for Predictive Dialer software. For example, ContactPro Hosted Dialer pricing starts at $193 a month, ClientCallPlus costs around $150 per month, and Hosted Predictive Dialer at $99 monthly.
• Large Corporations would have to pay between $500 and $5000 for Predictive Dialer software. For instance, Noetica Synthesys cost price begins at $1000 a month, InterDialog Dialer pricing goes for $5000 outright, and Spitfire has a one-time cost price of $500.
• Predictive Dialer Software for Windows generally has price points that could be up to $1700. For example, DC Contact Center pricing starts at $1700 one-time licensing, Hosted Phone Systems at $9 per month, and Pamar Collection System at $150 monthly.
• MacOS users can expect to pay between $30 and $292 a month for Predictive Dialer software. For illustration, Pims Auto Dialer cost price starts at $125 a month, MegaDialer at $292 per month, and Ringio at $30 monthly.
• Users can acquire Web-based Predictive Dialer software for prices up to $100 a month. Dialshree pricing, for instance, starts at $100 a month, Greenlight CRM at $62 per month, and Genesis Dialer at $150 monthly.